Pay with Cryptocurrency

Ember Toys welcomes customers to pay with cryptocurrency.

Total amount = Product Price + Shipping

Please refer to the Terms & Conditions below and fill out the form.
We will contact you via email as soon as possible.

Cryptocurrency Payment Terms & Conditions

1. Accepted Currency and Network Policy

We exclusively accept the following assets:

  • BTC
  • Mainstream Tokens via ERC-20 Network

We are not responsible for any funds sent via the wrong network or to the wrong address. Funds sent via unsupported networks are technically unrecoverable and will result in a total loss of your payment.

2. Mandatory Pre-Payment Contact

To ensure the security of the transaction and inventory availability, please follow the steps below:

  • Step 1: You must complete the Crypto Payment Request Form (below) prior to initiating any transfer.
  • Step 2: Upon receiving your request, we will calculate the total product value plus shipping costs, and email you our receiving address.
  • Step 3: Even if you already possess our address, please do not make any payment before receiving this confirmation email.

Important: If payment is made without prior contact, we do not have any mechanism to return the funds.

3. Valuation and Payment Amount

All prices are settled in United States Dollars (USD).

  • Exchange Rate: For the purpose of settlement, the exchange rate of the selected digital asset will be determined based on the real-time spot price at the moment of formal communication and confirmation with our team. Once the rate is locked for a specific transaction window, it shall be final.
  • Taxes & Duties: We do not charge any taxes. Duties, taxes and any other charges related to customs clearance are not included in the price.
  • Total Due: You must send the exact amount equivalent to the Grand Total of your order (Cost of Goods + Shipping).
  • Underpayment: If the net amount received in our wallet (after network fees) is less than the confirmed total, the order will remain on hold until the balance is cleared.
  • Overpayment: Due to high network gas fees, we generally cannot refund small overpayments. Please ensure accuracy.

4. Network Fees (Gas)

The blockchain network requires transaction fees ("Gas") to process payments.

  • These fees are the sole responsibility of the customer.
  • You must ensure that the amount arriving in our wallet matches the order total after your exchange or wallet deducts the gas fee.

5. Refunds and Cancellations

All sales paid via Cryptocurrency are FINAL.
We do not accept returns, refunds, or cancellations for orders paid. Please ensure your order details are correct before payment.

6. Liability Disclaimer

We accept no liability for any loss of funds resulting from:

  • Typos or errors in the wallet address provided by the user.
  • Sending funds via the wrong network (e.g., TRC-20 instead of ERC-20).
  • Hacks or security breaches of the user's personal wallet or exchange account.
  • Delays in blockchain confirmation times.

Cryptocurrency Payment Request Form

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